Mackintosh at the Willow
Getting here
By bus
The nearest bus stop is on Cambridge Street – a very short walk from the Tea Rooms. Buchanan Bus Station is the closest bus station for buses (½ mile).
By train
We are close to both Glasgow Queen Street (0.7 miles) or Glasgow Central (½ mile) railway stations.
By car
There are a number of car parks located in the area, as well as short stay on-street parking nearby.
Opening times
-
Main tea rooms
Breakfast is served 09.00–11.30; lunch is served 11.30–17.00; afternoon tea is served 12.00–17.00; cakes are served until 17.00. Last bookings at 16.45
- Current period 17 Oct–24 Dec, daily, 09.00–17.00 25 Dec–26 Dec, closed 27 Dec–31 Dec, daily, 09.00–17.00 1 Jan–8 Jan 2025, closed 9 Jan–24 Dec, daily, 09.00–17.00
-
Salon de Luxe
Must be booked in advance – see our Tea Rooms highlight.
- Current period 12 Jan–24 Dec, Thu–Sun, 14.00 25 Dec–26 Dec, closed 27 Dec–31 Dec, Thu–Sun, 14.00 1 Jan–8 Jan 2025, closed 9 Jan–24 Dec, Thu–Sun, 14.00
-
Rooftop terrace
- Current period 12 Sep–31 Mar 2025, closed
-
Exhibition
Slots run every 45 minutes; last entry at 16.30
- Current period 1 May–24 Dec, daily, 09.00–16.30 25 Dec–26 Dec, closed 27 Dec–31 Dec, daily, 09.00–16.30 1 Jan–8 Jan 2025, closed 9 Jan–24 Dec, daily, 09.00–16.30
-
Shop
- Current period 1 May–24 Dec, daily, 09.00–17.30 25 Dec–26 Dec, closed 27 Dec–31 Dec, daily, 09.00–17.30 1 Jan–8 Jan 2025, closed 9 Jan–24 Dec, daily, 09.00–17.30
Entry prices
- Adult
- Free
- Child
- Free
- Adult
- £6.50
- Concession
- £5.00
Planning your visit
Guided tours
Mackintosh at the Willow is unique in being a working Mackintosh space, retaining its 1903 original function as a tea room.
The tour covers most of the main spaces within the building, highlighting the work undertaken by the restoration team, the important interiors, and how the building relates to other Mackintosh works. Tours last around 45 minutes, take place daily at 10am and 11am, and booking is essential.
Please note these specialist tours are classed as events. Members of the National Trust for Scotland do not receive free admission to these specialist tours; adult and concession ticket types can be booked online.
Sustainability at Mackintosh at the Willow
Being more sustainable is a key part of our planning. We are committed to cutting our emissions and striving to implement thoughtful, socially and environmentally conscious policies which will contribute to real measurable change. These include:
- We ask all customers before we print receipts whether they require a copy.
- We do not use disposable plastic cups/plates in our meeting rooms. All of our takeaway packaging is compostable and recyclable.
- We use a trusted list of local suppliers in our retail store and kitchen.
- We work with local artisans who upcycle our bespoke ‘Willow patterned Burleigh crockery’ into jewellery for sale in the shop, one of our many initiatives as part of the circular economy.
- Our head chef is a great believer in using local sourced products from Scotland. We have some of the best produce in the world – from land, sea and air. It is essential that we use local suppliers that produce organically grown produce – no chemicals and pesticides that can harm the environment over long-term use.
- All menus focus on food waste reduction, striving to use every part of the product.
For more information about planning your visit, please see our Facilities drop-down information or our frequently asked questions.
Facilities & access
The main entrance has level access. The ramp is permanent.
There is level access from the main entrance to:
- the information desk
- the shop
- the main tea rooms
- the accessible toilet
Some parts of the venue have low lighting.
We have an ongoing programme of accessible content development. Detailed accessibility guides for the most visited Trust places are available on our Accessibility pages as well as links to useful resources.
We’d love you to visit the Euan’s Guide website to review the accessibility of Trust places and tell us (and others) what’s good and where we need to do better.
Bike racks can be found on Cambridge Street, just around the corner from the Tea Rooms.
The tour covers most of the main spaces within the building, highlighting the work undertaken by the restoration team, the important interiors within, and how the building relates to other Mackintosh works.
Maximum group size is 6; booking is essential.
We have a hearing loop in the exhibition and shop.
Our shop has a range of carefully selected gifts, including ranges by Glasgow- and Scottish-based designers.
We also stock our Willow Pattern Burleigh china. Hand-crafted exclusively for Mackintosh at the Willow and used in our tea room, this traditional range is based on the original Willow Pattern china used in the tea room in 1903.
Our limited edition chairs, made by our expert furniture makers, are also available to purchase.
The main entrance has level access. The ramp is permanent.
There is level access from the main entrance to:
- the information desk
- the shop
- the main tea rooms
- the accessible toilet
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